Dear Rev. Wicks,
Thank You for contacting us.
I was very sorry to learn the details of your complaint; I understand how disappointing this was for you.
We aim to provide the best service possible at all times and we were troubled that you were unhappy with the service you recieved.
We realize though, this is the third complaint from you of this nature on the bread rolls stocked in our bakery department and regret that we cannot enclose another £5.00 Tesco Money Card to you on this occasion,
Thank You for taking the time to contact us, we will pass on your complaint.
Bunch of cheapskates.
Much Love, T x